What to do if traction battery is damaged during shipping?

VELA Power Technology Co., Ltd. does our best to protect the products against breakage, damage, and impacts, but no guarantees can be made. If you see any damage, please make note of it and image or video are preferred as the evidence. This will help greatly in case of claims against the carrier. VELA Industrial Battery takes such matters very seriously and will look into individual cases thoroughly. We're really sorry about the accident and try to compensate for the damage or cost. Do contact us via any channels and we'll do our very best to put things right.

VELA Industrial Battery is a professional supplier of reliable gel motorcycle battery solutions. FP TYPE is the main product of VELA Industrial Battery. It is diverse in variety. VELA agm motorcycle battery has passed the workmanship assessment. It is evaluated in terms of stitching, construction, attachments and fasteners, embellishments, shading within a garment, pattern continuity/matching, tapes, and linings. Thanks to the high-porosity battery diaphragm, it has a reduced impedance. The product has the required energy efficiency. It is able to run smoothly under energy-saving settings while providing specific functionality. Because the battery terminals are made of pure lead, the product has high conductivity.

We strive to provide quality customer service. Our sales department will give certain and fast replies, whereas logistic one will organize and follow all shipments, giving prompt answers to inquiries. Inquire!