What should I do once I receive GEL motorcycle battery imperfections?

VELA Power Technology Co., Ltd. will work with you to make it right! If you receive a defective, incorrect or incomplete GEL motorcycle battery, please call our customer service team as soon as possible. Typically, if damaged or defective parts and products are covered by our warranty, we will arrange for a replacement or repair of your item, and we’ll take care of any shipping or postage costs you may incur. Make sure you follow the stated returns policy and we will provide notice of the problem by e-mail and then follow up with letters via fax or regular mail.

VELA Industrial Battery is a distinguished manufacturer that mainly focuses on developing, producing, and marketing of 12 volt dry cell battery in China. VELA Industrial Battery produces a number of different product series, including agm battery. VELA industry batteries is developed with complicated electrical or electronic technologies. CNC technology, the microelectronic technique, and sensor technology have been adopted into its development by mechanical engineers. Thanks to the high-porosity battery diaphragm, it has a reduced impedance. People can find this product is widely applied in many items, ranging from bedding to bath, kitchen and table fabric items, and most obviously, apparel. Adopting high-quality chemical substances, it features good corrosion resistance.

We are working with our product designers and developers to balance the needs of getting the great product into our customers’ hands more consistently and faster than ever before, while also reducing our impact on the environment.